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Df2026
Participant
Mar 3, 2026 12:56 PM UTC
Answered

Unknown charge

I pay yearly for the acrobat premium of 69.99 . While scrutinising my statement i noticed a charge recurring for adobe or 19.99 plus tax . Not sure what this is for and how do i go about canceling it . 

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    Amal.
    Amal.Correct answer
    Legend
    Mar 4, 2026 9:35 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out and sorry for the trouble. 

     

    Please follow the steps shared in the help page https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to track any unknown charge and see if that works. 

     

    ~Amal

    1 reply

    Amal.
    Amal.Correct answer
    Legend
    Mar 4, 2026 9:35 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out and sorry for the trouble. 

     

    Please follow the steps shared in the help page https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to track any unknown charge and see if that works. 

     

    ~Amal

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