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P
Pdxbusiness
Participant
October 21, 2019
Answered

Update doesn’t allow email?

  • October 21, 2019
  • 2 replies
  • 643 views

Since the new adobe scan update there's no longer an option to simply scan then email PDFs? App is now useless.

This topic has been closed for replies.
Correct answer dbanga

Hi,

Apart from Akansha garg input ,  a while back we have changed the "Email" option to email a cloud link rather than attach the PDF file. If you would like to attach the PDF file, you would need to instead select "Share a Copy" option and then send the copy to your email app.

Hope this solves your problem.

Regards,
Damandeep

2 replies

D
Adobe Employee
dbangaCorrect answer
Adobe Employee
October 22, 2019

Hi,

Apart from Akansha garg input ,  a while back we have changed the "Email" option to email a cloud link rather than attach the PDF file. If you would like to attach the PDF file, you would need to instead select "Share a Copy" option and then send the copy to your email app.

Hope this solves your problem.

Regards,
Damandeep

T
Travelfool
Participant
October 24, 2019

I did that.  When my email was ready, I looked for the "send" button couldn't find it anywhere.  So now what?

D
Adobe Employee
dbanga
Adobe Employee
October 24, 2019

Hi,

 

Sorry,I am unable to understand the meaning of 'email was ready'  here.

By that do you mean you are now in the email app?

And if possible can you please attach a video of the same and details of version of app , OS and device

 

Regards,
Damandeep

A
Adobe Employee
akagarg17099634
Adobe Employee
October 21, 2019

Hi,

 

Sorry for the trouble you had with Adobe Scan. Can you please share following details:

  • Mobile Device  Name
  • OS version
  • Issue details

Thanks and Regards,

Akanksha Garg

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