Upside down scans???

Forum|Forum|1 year ago
December 20, 2024
1 reply
298 views

I'm scanning in book mode but so many pages are scanned upside down. I can't manually rotate the scans. It's too cumbersome for my purposes. Any tips on how to get it right? Thank you

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Amal.

Community Manager

Hi there

Hope you are doing well and thanks for reaching out.

I have tried to reproduce the issue at my end and its working fine. Would you mind sharing the version of the Adobe Scan App and the OS you are using? Tap on the profile icon > About Adobe Scan. Also try updating the app from the App Store (iOS) or Play Store (Android) and reboot the device once and check if that helps.

If it still doesn't work, please share a small video recording of the steps you are taking and the issue as it occurs for more clarity.

S

Sjmagri73Author

Participant

I am using iphone 14, up to date. When I scan a book, many of the pages are upside down and not in correct order. the app is up to date as well.

Amal.

Community Manager

Hi there

We are sorry for the trouble, would you mind sharing a small video recording of the steps you are taking and the issue as it occurs for more clarity, so we can get this checked by our engineering team for further investigation.

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