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A
Alexandre24403379fvek
Participant
May 12, 2022
Question

Very Slow App

  • May 12, 2022
  • 1 reply
  • 841 views

Hi,

 

I'm using Adobe Scan for a while. Wonderful app.

But it's getting very slow now. 
If I want to scan something it takes 20 seconds to capture the photo. And then when I want to rename it, the keyboard freezes, and I have to wait for 30 seconds to unfreeze it.

 

I'm on a iPhone 8Plus with iOS 15.4.1

 

Does anyone have the same issues ?

 

Thanks

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 12, 2022

    Hello Alexandre,

     

    Hope you are doing well. I am sorry for the experience you had with Adobe Scan.

     

    Would you please let us know if the application is up to date on the App Store.

     

    Also, please try the below steps once:

    1. Remove the app from the App Switcher;

    2. Then try to open it again.

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

    A
    Alexandre24403379fvekAuthor
    Participant
    May 30, 2022

    Hi, 

    Thank You for your response.
    It doesn't change too much.
    Maybe a bit better, but there has been a new version of the app. And it was already a bit better.

    Thank You 
    Alex

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 31, 2022

    Hello Alexandre, 

     

    Is the application working better for you?

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