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Dhiren26629725ml6o
Participant
March 15, 2026
Question

When I copy a document and want to email it after making adobe scan the default email is my Gmail but I want the default to be my Hotmail account. How do I change this default?

  • March 15, 2026
  • 1 reply
  • 24 views

Change my default email in adobe scan from Gmail to hotmail 

    1 reply

    Amal.
    Community Manager
    Community Manager
    March 16, 2026

    Hi there,

     

    Hope you are doing well and thanks for reaching out.

     

    I understand you’d like Hotmail to be the default email account when sharing documents from Adobe Scan instead of Gmail.

    For better understanding, could you please share more details:

    • Which device are you using — Android or iOS?
    • When you tap Share > Email in Adobe Scan, does it open the Gmail app directly, or does it open a mail selection screen?
    • Do you have the Outlook app installed on your device and your Hotmail account added to it?

    Please try the steps below and see if that works:

    1. Install and set Outlook as your email app: If you want to send emails through your Hotmail account, installing the Outlook app (which supports Hotmail accounts) can help. After installing it and signing in with your Hotmail account, some devices allow you to select it as the preferred email app when sharing files.
     

    2. Check your device’s default app settings: On many devices you can change the default email app:

    Android:
    Go to Settings >Apps >Default Apps >Email App, then choose Outlook instead of Gmail.

    iOS:
    Install the Outlook app >go to Settings >Outlook >Default Mail App and set it as the default.
     

    3. Choose the email app from the share menu: If your device shows multiple options when sharing, you can select Outlook and send the scanned document from your Hotmail account.

     

    Let us know how it goes. 

     

    ~Amal

    Dhiren26629725ml6o
    Participant
    March 16, 2026

    Hi Amal… thanks so much. I have an iPhone and have outlook app installed in my device which is my default email .When I tap share in adobe scan it gives option of Gmail, outlook both but the default is Gmail which is tick marked so if I don’t change that to outlook it goes through Gmail account which I would not like. In the meantime I will try to do what you say and see if it works.

    thanks again

    Amal.
    Community Manager
    Community Manager
    March 16, 2026

    Hi there 

     

    Thanks for sharing the information in detail. Please try the steps shared in my previous response, if it still doesn’t work, please share the version of the Adobe Scan app and the iOS you are using and a small video recording of the steps you are taking and the issue as it occurs for further investigation.

    ~Amal