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Dhruv@2003
Participant
June 25, 2026
Question

When will I get refund of my free trial cancellation of Adobe scan of which I have filled the form and my GPA is 3309 7870 0034 47280

  • June 25, 2026
  • 1 reply
  • 5 views

I have purchased free trial of Adobe scan premium plan on 24 june 2026 but. I want to cancel it now as it is not that useful for my work. I cancelled my subscription from the play store as well as from the app. And according to your policy if a free transaction is cancelled within 48 hours I am eligible to get a full refund for it . Also in free trial the company should not cut money from account directly as the trial is free and should start Autopay once the period of free trial is over. Mandate over upi is okay but deduction of money with slight complex refund process is cumbersome for customer.Kindlu schedule my refund as early as possible and if not give me date till which I will get my refund.

Thank you 

    1 reply

    Community Manager
    June 25, 2026

    Hello ​@Dhruv@2003,

    Thanks for sharing your concern. We understand this situation can be frustrating.

     

    Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

     There is a form linked to this post, please fill the details carefully.

    The article addresses the most common scenarios and outlines the available next steps for assistance.


    ~Tariq