Participant

Question

where are my scans

Forum|Forum|7 years ago
January 17, 2019
2 replies
1586 views

my gosh I must be stupid. I have an adobe account. I downloaded adobescan on my iphone. i scanned some files that I know are in the cloud. Now I'm sitting at my iMac and want to access the scans that I took on my phone. Where the heck is the cloud?????

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Community Manager

Community Manager

Hi Mikem,

If you are referring that how to access the Document Cloud to check your Adobe Scan files please use the steps provided below:

- Open this link Adobe Document Cloud

- Sign in with the same credentials that you have used for your Adobe Scan application.

- Then go to Files > Adobe Scan folder. There you can find all your scans on the list.

Hope that helps.

Let us know if you have a different issue.

Regards,

Meenakshi

Community Manager

Community Manager

Hi mikem,

As per the issue description mentioned above, you want to access the scanned document in the cloud, is that correct?

Refer to the steps given in the following forum thread at post#3 for the same:

Re: Adobe Scan Files Mysteriously Gone

Let us know if you have a further query.

Shivam