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Participant
April 24, 2018
Question

Where are my scans????

  • April 24, 2018
  • 1 reply
  • 905 views

I was on a trip month and used this app to keep track of all of my receipts for expensing purposes. Just now getting back to have some time fill out an expense report in the office. I opened up the app (the first time since scanning) and none of my receipts are available. Please help me out as I will be out a substantial amount of money if I cannot locate these.

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1 reply

Adorobat
Community Manager
Community Manager
April 25, 2018

Hi Zachm,

Could you check if the scanned documents are available under Files > Document Cloud > Adobe Scan folder here: https://cloud.acrobat.com/

You may also visit this link for more info: Manage and work with your files stored in Adobe Document Cloud

Thank You,

Shivam

May 7, 2018

Dear Shivam,

I followed the instructions above but couldn't find my lost files. Could you please help me retrieve it. This is not the first time that I'm facing this problem. Need that file desperately.

Thank you,

Meghana