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Deon2509476620o2
Participant
July 1, 2022
Question

Where are older scans?

  • July 1, 2022
  • 1 reply
  • 746 views

I have scanned many documents over the years, but I can only see the two most recent. Can anyone point me in the right direction or tell me where I need to look.. I'm using the app.

 

Thank you.

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 4, 2022

Hello Deon,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

The issue you are referring to is highlighted to the engineering team, and a bug is logged. This will be fixed in the upcoming update.

 

In the meantime, please check if you can see your documents on Cloud Storage.

 

Link: https://acrobat.adobe.com/

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

K
Karanpal25190078mrcf
Participant
July 10, 2022

Hi sir , this is Karanpal Singh. I'm facing the sane problem I can't found my files on online acrobat link that is provided above by you. Those are very important to me. Kindly solve this issue 

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 11, 2022

@Karanpal25190078mrcf Hello,

 

Thank you for reporting the issue.

 

This issue is highlighted to the engineering team, and a bug is logged. It will be fixed in the next update.

 

Thanks,

Souvik.

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