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Deon2509476620o2
Participant
July 1, 2022
Question

Where are older scans?

  • July 1, 2022
  • 1 reply
  • 754 views

I have scanned many documents over the years, but I can only see the two most recent. Can anyone point me in the right direction or tell me where I need to look.. I'm using the app.

 

Thank you.

This topic has been closed for replies.

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
July 4, 2022

Hello Deon,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

The issue you are referring to is highlighted to the engineering team, and a bug is logged. This will be fixed in the upcoming update.

 

In the meantime, please check if you can see your documents on Cloud Storage.

 

Link: https://acrobat.adobe.com/

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

K
Karanpal25190078mrcf
Participant
July 10, 2022

Hi sir , this is Karanpal Singh. I'm facing the sane problem I can't found my files on online acrobat link that is provided above by you. Those are very important to me. Kindly solve this issue 

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
July 11, 2022

@Karanpal25190078mrcf Hello,

 

Thank you for reporting the issue.

 

This issue is highlighted to the engineering team, and a bug is logged. It will be fixed in the next update.

 

Thanks,

Souvik.

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