where is my files?

Question

i use my google_ID login "adobe scan"(iphone 7 plus) ，But I can't find all my previous files now.

Meenakshi_Negi · Answer

Hi Srsman,

As you have metioned above, you have used the Google ID to login to the Adobe Scan application.

Please ensure that you are using the same email address to login to the application that was used before.

If you log in to application using a different ID, it will create a new account for the application.

You can also check the Adobe Scan files online on Document Cloud.

Open this link https://documentcloud.adobe.com/link/home/ and sign in using the same credentials that were usedfor Adobe Scan.

Then go to Files > Adobe Ssacn folder.

Let us know if you need any help.

Regards,

Meenakshi

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