why have you expanded the 'Unlock Premium Featurres Free Trial' to two thirds of the available screen. It is bad enough to be constantly asked about the free trial but this now makes the app far less usable.

5 replies
28 views
Translate

see the screen shot

N

Nicholas15B9Author

Participating Frequently

iPhone 15 Pro, IOS version 27.2, Adobe Scan version 26.11.04 - sorry for missing this from previous reply

Translate

PriyankaVishwakarma

Community Manager

Hi @Nicholas15B9,

Thank you for sharing the Adobe Scan version, iOS version, and device details. No need to apologize, we appreciate you providing the requested information.

We’ve forwarded the information to our development team for further investigation. We’ll keep you updated as soon as we receive any updates from the team.

Regards,

^PV

Translate

N

Nicholas15B9Author

Participating Frequently

Attached screen video. First click Document to take image then click save pdf. Finally click save as jpeg.

Translate

ScreenRecording_11-09-2026 17-29-57_1.mp4

PriyankaVishwakarma

Community Manager

Hello@Nicholas15B9,

Thank you for sharing the video with us. Could you please share the complete version number of Adobe Scan installed on your device, along with your device model and operating system version?

Once we have more information, we will let you know.

Regards,

^PV

Translate

PriyankaVishwakarma

Community Manager

Hi@Nicholas15B9,

Thank you for reaching out and sharing the screenshot. I understand that you’re seeing the “Unlock Premium Features” free-trial prompt while using the application.

Please share a short screen recording showing what happens when the prompt appears. Before sharing, please hide any personal or confidential information.
Could you please share the complete version number of Acrobat Scan installed on your device?
Could you please share your device model and operating system version?

We will share this information with the product team for further investigation. Once we have more information, we will let you know.

Regards,

^PV

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.