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M
mark25226079qw1a
Participant
July 18, 2022
Question

why is adobe acrobat not syncing with adobe scan phone app?

  • July 18, 2022
  • 1 reply
  • 360 views

when ever i re-arrange documents on adobe cloud documents, it never syncs with the adobe scan app on my phone

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 19, 2022

Hello Mark,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

By Rearranging, are you referring to moving the files out of the Adobe Scan folder? Basically, Adobe scan syncs to the folder from Adobe Cloud Storage that is named as Adobe Scan. If you bring files out of the said folder, those files will not sync back within the application.

 

Let me know if this answers the problem.

 

Thanks,

Souvik.

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