Why is my scan page either enlarged or screwed?

Forum|Forum|4 years ago
December 24, 2021
1 reply
201 views

In the past two days any scan page (with both text and pictures) would be either enlarged to show only the picture or screwed to an unrecognizable form. It still did not work after I updated the app or deleted/reinstalled it. Any solution to this? Thank you.

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Harsh Vardhan Pareek

Community Manager

Hi,

Hope you are doing well.

As per the issue description that some pages are either enlarged or screwed. Would you mind sharing a few details to understand the issue better?

1. Application version?

2. If possible, could you share a screenshot of the issue?

3. OS name and version?

Looking forward to hearing back from you.

Thanks,

Harsh

letsjam2010@yahoo.comAuthor

Participant

I solved my own problem. The "Auto-crop" (on the upper-left corner) was turned on therefore it cropped off the text automatically.

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