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Participant
May 10, 2025
Answered

名称変更できない。

  • May 10, 2025
  • 1 reply
  • 197 views

読み込んだファイルの名称変更しようとするとエラーが起きて名称変更できませんと表示されます。改善して欲しいです。

Correct answer Amal.

Hi there

 

++ Adding to the discussion

 

What is the version of the Adobe Scan app and the OS you are using? Tap on the profile icon > About Adobe Scan, try updating the app from the App Store, and reboot the device once.

 

Is this an issue with a specific PDF file or all the PDFs? Try using a different file and check. Also, as suggested in the earlier response, try downloading the files to your device locally, then renaming them and checking.

 

To rename an existing file, try the steps below:

 

  1. From any file list, tap the overflow icon next to the file that you want to rename.
  2. Tap Rename.
  3. Enter a new name.
  4. Tap Rename.

 

For more info, please check the help page https://adobe.ly/3YFVBXf

1 reply

creative explorer
Community Expert
Community Expert
May 11, 2025

@Kindhearted_Flair0875 why don't you save the file first. And then rename the file directly. Once you find the file in your device's file system or Adobe Document Cloud in a browser, you should have the standard options to rename the file.

m
Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
May 13, 2025

Hi there

 

++ Adding to the discussion

 

What is the version of the Adobe Scan app and the OS you are using? Tap on the profile icon > About Adobe Scan, try updating the app from the App Store, and reboot the device once.

 

Is this an issue with a specific PDF file or all the PDFs? Try using a different file and check. Also, as suggested in the earlier response, try downloading the files to your device locally, then renaming them and checking.

 

To rename an existing file, try the steps below:

 

  1. From any file list, tap the overflow icon next to the file that you want to rename.
  2. Tap Rename.
  3. Enter a new name.
  4. Tap Rename.

 

For more info, please check the help page https://adobe.ly/3YFVBXf