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Participant
October 19, 2022
Question

ฉันไม่สามารถเปิดโปรแกรมได้

  • October 19, 2022
  • 2 replies
  • 254 views

It comes up to this page and then it goes off.

This topic has been closed for replies.

2 replies

nishu_kush
Legend
October 19, 2022

Hi Suthipong25838356s0u1,

 

Welcome to the community.

System specification (CPU, GPU, RAM) would be helpful in order to troubleshoot the issue properly. After Effects crashing on "Initializing Media Core" usually means that the installed third-party plug-ins are causing the crash. Go to C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore and remove (or move to a different location to keep a backup) all the files and folders (except dummy.txt).

Let us know if it helps.

 

Thanks,

Nishu

Participant
November 3, 2022

ขอบคุณสำหรับความช่วยเหลือ

Mylenium
Legend
October 19, 2022

Well, judging from your screenshot, clearly your system does not meet the system requirements. The resolution is too low and this always implies a weak on-board GPU that won't support AE, anyway. Feel free to fiddle with your graphics driver and settings, but be prepared that it may just never work.

 

Mylenium 

Participant
November 3, 2022

Thanks for the help
I fixed it by reinstalling windows, I think it's probably a system bug.
(Computer specs i5-11400 ram 16 Rtx 3050ti)

Thanks you
suthipong