17.0.1 and MacBook Pro 16 Inch Hardware Rendering / Encoding

Question

Should we expect hardware rendering to be working flawlessly on MacBook Pro 16-inch models? For me specifically, is the AMD Radeon Pro 5500M fully supported?

I noticed that 17.0.1 successfully fixed the garbled preview but, today, I tried to enable Mercury GPU Acceleration (Metal) in the project settings and saw garbled results (similar to the garbled preview in 17.0) when rendering in AE. I am noticing the same garbled experience in Adobe Media Encoder 2020 when using hardware acceleration.

Is this expected? I could not find any notes on this in the Known Issues list.

Rameez_Khan · Answer

Hi peterh47267367,

Sorry to hear that you're running into this problem when rendering in After Effects. Can you confirm if you experience this while rendering to all the formats?

I don't think that this is expected. Let me check this with the After Effects team.

Thanks,

Rameez

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