Skip to main content
Inspiring
April 16, 2021
Question

4K scaling removes 3D view icons

  • April 16, 2021
  • 3 replies
  • 311 views

Hey guys, this is driving me nuts... AE removes the 3D view icons at the bottom right of my workspace whenever I open AE on my 4K monitor. Drag it over onto my 1080p monitor and the buttons re-appear in realtime, as I drag the app across. I've updated and tried different versions of GPU drivers but no good.

 

Worked perfectly on my GTX 1080 but with my new 3080, no icons.

This topic has been closed for replies.

3 replies

nishu_kush
Community Manager
Community Manager
June 22, 2021

Hi ian5C3E,

 

Sorry for your issue.

The After Effects engineers are aware of this issue and are working on a fix.

Let us know if there are any other questions.

 

Thanks,
Nishu

ian5C3EAuthor
Inspiring
December 30, 2021

Hi Nishu,

Just checking in... I've upgraded to the latest AE 2022 with new Video drivers and the issue persists.

 

Cheers,

Ian

ian5C3EAuthor
Inspiring
April 16, 2021

Hi Rick, I do yes... same windown has the icons pop up or dissapear depending on which screen I drag it onto.

Community Expert
April 16, 2021

Do you have a 3D layer in the comp? In the latest version the 3D view options go away if there are no 3D layers.