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emx03
Participant
August 1, 2019
Answered

A pic is stuck as a background

  • August 1, 2019
  • 2 replies
  • 4342 views

Hey!

So basically a pic became my background composition and i'm not able to remove it. I only have that when I put the composition 1080x1080 and it's not really a background because when I add a clip and I scale reducing it I see a black background, not that frame. I started a lot of new compositions but nothing happens..the frame (the pic) is still there!

Look, the pic is still there and I don't have the pic where I edit.

This is hard to explain so i'm sorry if you don't understand, i don't know what is going on.

    Correct answer Mohammad.Harb

    Make sure your graphic driver is up to date,

    Purge the memory:  Edit -> Purge -> All memory and Disk cache,

    close after effects and restart it again.

    If that does not work, restart your Mac , create new comp .

    if none of the above solve the problem, reset Preferences settings

    2 replies

    emx03
    emx03Author
    Participant
    August 1, 2019

    Tysm it worked!

    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity ExpertCorrect answer
    Community Expert
    August 1, 2019

    Make sure your graphic driver is up to date,

    Purge the memory:  Edit -> Purge -> All memory and Disk cache,

    close after effects and restart it again.

    If that does not work, restart your Mac , create new comp .

    if none of the above solve the problem, reset Preferences settings

    Participant
    August 24, 2022

    thanks man it works