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rezorex
rezorex
Participant
November 7, 2019
Question

"additional "preview window is half way of the working area during previews in After Effects CC 2020

  • November 7, 2019
  • 2 replies
  • 392 views

Hi, i havent found any solution to this on the internet yet.

I have worked with out any problem until a week ago. When i try to preview my scenes a "new" preview window appears and is "off center" and it plays in real time with out lagging.  Sometimes that new "window" is not even visible (depens on how much you have zoomed into the scene) adn the original workspace area is just static. I hope my screenshots makes the matter more clear, since it is hard to explain in words. Also, sliding the current time indicatior manually works - Then the "real" preview window is showing what it should.

 

If you need any further information, please ask! Also, thanks in advance!

 

My specs are:

Macbook Pro mid 2012

OS: Catalina 10.15

2,5 GHz Dual-Core Intel Core i5

16 GB 1600 MHz DDR3

Intel HD Graphics 4000 1536 MB

500 gb SSD - Sata

After Effects CC 2020 (17.0(?))

 

 

This topic has been closed for replies.

2 replies

Shivangi_Gupta
Shivangi_Gupta
Legend
December 11, 2019

Hi there,

 

Thanks for your patience. Adobe After Effects has released a patch update which provide a fix for the duplicate preview issues. For more information, please check https://helpx.adobe.com/after-effects/kb/fixed-issues.html

 

Let us know if you have any other questions.

 

Thanks,

Shivangi

Martin_Ritter
Martin_Ritter
Legend
November 7, 2019

This seems to be a bug in the new AE2020 - there are several reports of it since two days.

 

Send in a bug report, please: https://www.adobe.com/products/wishform.html

 

*Martin

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