Adobe after effects

That's not ideal. We can get it checked. Please share the following details so that we can diagnose the issue better:

1. What are your system specifications (CPU, GPU, RAM, OS version)?
2. What's the version of After Effects you're using?
3. What happens when you create a new Composition? Are there any error messages? Is the Composition black? Please share a screenshot that shows the problem.

We're here to help. Moving this thread from Bugs to Discussions for troubleshooting.