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Participant
May 4, 2018
Question

Adobe After Effects CS5 crashes after startup

  • May 4, 2018
  • 1 reply
  • 675 views

Hi All,

One of my client is running Adobe After Effects CS5 (Version 10.0.2) on a Mac OS X 10.7.5

It's a mix of CS5 and CS6 apps, and everything was working fine a few days ago. All of sudden we cant open After Effects. It was stuck on Initializing MediaCore before freezing, but we got resolved by Remove third-party QuickTime importers and exporters in Library/QuickTime.

Now the software loads and everything looks good for a second, before it crashes.

Tried to rename the after effects folders to get them recreated. rebooted the computer to safe mode, still same issue there.

Reset preferences for AE, deleted the preferences file.

Anyone got any tips on how to resolve this?

Thanks,

    This topic has been closed for replies.

    1 reply

    Mylenium
    Legend
    May 4, 2018

    Without any crash logs nobody can answer that.

    Mylenium

    Participant
    May 4, 2018

    Please see attached picture

    I believe this is what you are looking for?

    Participant
    May 4, 2018
    Please download the attached file to view this post