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denisep38274378
Participant
December 22, 2016
Question

Adobe After Effects CS6 11.0.4 Update

  • December 22, 2016
  • 3 replies
  • 7627 views

I downloaded the AE update to install but I get the following error message... Now after effects won't work and adobe's "fix" won't even open.  Please help.

    This topic has been closed for replies.

    3 replies

    Participant
    November 24, 2017

    I too am having difficulties installing and running after effects CS6. I am running MacOS Sierra (and updated to High Sierra hoping it might fix the problem but no...)

    I've tried installing AE CS6 through Creative Cloud, but it seems to install version 11.0 and will not open

    I then downloaded the update patch "AfterEffectsTrial-11.0.4-mul-AdobeUpdate" but I get an error message (I even tried launching the patch via Right Click "Show Package Contents/MacOS/..." but same error

    Lastly, after reading some additional forum suggestions, I tried changing permissions under Library/Application Support/Adobe to read/write for all users including all subfolders, but still no luck.

    Any additional suggestions anyone might have would be greatly appreciated. It's important for me to be able to share my projects in CS6. Thank you for your time, effort and energy.

    Participant
    May 9, 2021

    hey, did you ever find a solution?

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    January 24, 2017

    Hi DeniseP,

    Did you ever solve your issue? If so, how did you get it fixed?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Mylenium
    Legend
    December 23, 2016

    Nobody can tell you anything without exact system info or other technical details.

    Mylenium