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Participant
August 12, 2021
Question

Adobe After Effects loads but does not start.

  • August 12, 2021
  • 1 reply
  • 215 views

Good morning friends. I'm trying to start my After Effects but it just keeps loading and doesn't start, can anyone tell me what it can be?

 

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1 reply

Mylenium
Legend
August 12, 2021

Just by looking at your screenshot and the oversized icons and icon labels it's easy to conclude that your system may not satisfy the system requirements. the screen resolution looks way too low and by extension it's easy to assume that this is a weak notebook with not enough juice in the GPU department, thaugh the Maya install may contradict this. Either way, you will at least have to check your graphics driver and screen settings and update the driver if necessary.

 

Mylenium

Participant
August 12, 2021

Hello Mylenium These are my machine settings.

nishu_kush
Legend
August 12, 2021

Thanks for sharing the details, Geancarlo5FAF.

I couldn't see if there's an dedicated GPU. Is there? If so, make sure its driver is updated to the latest. Also, try the solutions mentioned here: https://community.adobe.com/t5/after-effects/faq-how-to-fix-common-after-effects-crashes/td-p/10684130 

Let us know how it goes.

 

Thanks,

Nishu