adobe encoder cc 2017 changing my comp;s size in the match source option...

Forum|Forum|9 years ago
November 14, 2016
2 replies
536 views

is it a bug in the new version? happened in different projects- i send my HD comp from after effects to queue nicely, and suddenly encoder is saying that its a 940x 540 comp. if I try to resize it ruins the quality, as if my material is too small... it 4K!!! I am very pissed off and can not find an answer...

please help

thank you

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Roei Tzoref

Legend

in addition to what Szalam suggested, you can also use the new Queue in AME feature which is superior method that also keeps your render settings. it will cause you no problems related to this bug.

N

nogaf34844055Author

Participant

cheers! that helped...

Szalam

Community Expert

nogaf34844055 wrote:
is it a bug in the new version?

Yes! And there is an easy workaround.

Just set your comp resolution to full and save it that way before you send it.
It's a silly bug and Adobe says there is a bug fix update coming soon (but they haven't said if this bug is one of those that'll be fixed). But, until then, we have a workaround.

N

nogaf34844055Author

Participant

Thank you very much for answering!

there are so many bugs i am seriously considering downgrading back to 2015.3- i am loosing so much time- and, therefor money, and clients, to figure out all these workarounds. !

Roei Tzoref

Legend

actually 2015.3 has some nasty bugs too. other than this bug which has very easy workarounds, what other bugs have you discovered in CC 2017?

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