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kenneth_bonde
Participant
January 26, 2017
Answered

AE 14.1.0.57 freezes at "Initializing Media Core" for 4-5 min.

  • January 26, 2017
  • 1 reply
  • 2192 views

Edit:

Issue solved by Adobe Support

https://helpx.adobe.com/premiere-pro/kb/startup-screen-hangs-premiere-after.html   

https://helpx.adobe.com/after-effects/kb/troubleshooting-quicktime-errors-in-after-effects.html#main-pars_support_section

upgraded my AE to version 14.1.0.57 on my Mac running OS 10.10.5

When I launch AfterEffects it freezes on the start-up screen "Initializing Media Core" for 4-5 minutes.

After this time AfterEffects launches and can be used normally.

Any help appriciated

- kenneth

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    February 24, 2017

    Hi kenneth_bonde,

    https://helpx.adobe.com/premiere-pro/kb/startup-screen-hangs-premiere-after.html

    https://helpx.adobe.com/after-effects/kb/troubleshooting-quicktime-errors-in-after-effects .html#main-pars_support_section

    Thanks for reporting back!
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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