AE 2018 wont work on old mac with new subscription

Question

I have an old mac (2015, OSX El Capitan 10.11.6), I was wanting to use ae 2018 to render using old plug-ins that arent compatible with later versions.

My old subscription lapsed and I've just started a new one, and now ae 2018 wont start up on that machine. It offers a trial, and when I try to license it, it says my adobe id is not associated with a ae 2018 subscription. I used it up until some time in 2022, the only difference is the new plan, same ID. Any ideas, or is it time to give up the ghost?!

Warren Heaton · Answer

If already installed, After Effects 2018 should still launch even though it's no longer supported with a subsciption plan that includes After Effects (as you are expecting).

Try logging out of Creative Cloud Desktop, restart, and then launch Photoshop first and logging into your Adobe ID when prompted. There was a time that Photoshop was the program to use for login issues with the collection, but I think that may have gone away by 2018.

CS6, 2014, and 2018 still launch on my older 2013 Mac Pro that I keep around for bringing old project forward or opening old project that don't appear as expected in the newer versions. I log out of my current desktop or laptop to log into it and it always actiavtes as expeted, but unlike this situatation it's always been the same Adobe ID.

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