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AbedM0d
AbedM0d
Participant
October 25, 2021
Question

AE 2021 Frsh Instal. can't launch or Freezes on Launch screen-Not responsive & Give No Errors Win 10

  • October 25, 2021
  • 2 replies
  • 115 views

Hello.. please help, I just installed AE 2021 on Windows 10 PC as fresh install. It just opens the LAUNCHE SCREEN and stays there Scanning Family Fonts... i even let the thing stay like that overnight, only to find it still frozen like that.... No ERROR Reports, i had to close it via Task Manager as its Not responsive..... i tried installing other versions, they gave similar problem except 17 that said, I should reinstall some MediaCorePlugins

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    2 replies

    nishu_kush
    nishu_kush
    Legend
    October 26, 2021

    Hi AbedM0d,

     

    Sorry for your issue.

    Please try clearing the font cache. Here's how: https://help.extensis.com/hc/en-us/articles/360010243153-How-to-rebuild-the-Font-Cache-in-Windows-Universal-Type-Client-7

    If it doesn't help, you may need to remove the fonts that you installed recently.

    Let us know how it goes.

     

    Thanks,

    Nishu

    AbedM0d
    AbedM0dAuthor
    Participant
    October 25, 2021

    Hello Community

     

    PROBLEM SOLVED!

     

    After reading@marisam14773183 19 May 2020 post, though He/She was being trouble by Indesing our struggle was similar and her solution worked for me... I too remembered that at some point way back i had installed Fonts on my PC, since i couldnt which Fonts exactly I copied my ALL my Fonts to a folder on Desktop and DELETED from the Font Folder... When I lauched AE2021 It LOADED smooth & Quick... No issues, just have to reinstall some FONTS. 

     

    Thank you ALL!

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