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Ambivalence Anais
Ambivalence Anais
Participant
November 7, 2021
Answered

Ae 2022 Crash

  • November 7, 2021
  • 4 replies
  • 4751 views

Hi guys!

I'm working on a Macbook Pro M1 16Gb, OS Monterey.
Since the 2022 release every aps works, fully.  It's better than the 2021 version.


BUT...
I cannot launch After Effects with the new release.

It crash at every Launch... 

<1071779> <GPUManager> <2> Sniffer Result Code: 11

 

I've tried to get back to the 2021 version, uninstalling AE 2022, no success.

I didnt have AE Plugins as AEJuice.... 

I have to render a projet on wednesday.....

Need Help

Thomas

This topic has been closed for replies.
Correct answer Ambivalence Anais

Thanks!

After asking the Adobe Desk, i've delete AE Juice plugin. It run's faster than before

Perfect

4 replies

J
JackK999999
Participant
December 6, 2021

I'm running AE 2022 on Windows. It crashes constantly. No error msg. It just shuts down. Bascially, AE 2022 is unusable, at least in my case. Can't get back to the previous version. Bascially, I'm screwed!

    E
    Ethereal_Beekeeper15D5
    Participating Frequently
    January 19, 2022

    Hi, I can't use it either. Brand new Dell Inspiron laptop, 16GB RAM, simple little tutorial is all I'm trying to do, and it keeps freezing up the composition pane. I can't click on anything. And then I can't save, because it goes to 'not responding'. Every time. 

     

    Using AE 2022 and Windows 11.

      Royce da Costa
      Royce da Costa
      Participant
      February 1, 2022

      Im using macbook pro and im also facing the same issue after the recent update.

      nishu_kush
      nishu_kush
      Legend
      November 8, 2021

      Hi Thomas,

       

      Sorry for the crash.

      Did you check both the locations?

      1. HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore
      2. Applications/Adobe After Effects 2022/Plug-ins/

      I'd suggest removing not just the AEJuice but all the third-party plug-ins and test.

      Let us know if it helps.

       

      Thanks,

      Nishu

        Ambivalence Anais
        Ambivalence AnaisAuthorCorrect answer
        Participant
        November 8, 2021

        Thanks!

        After asking the Adobe Desk, i've delete AE Juice plugin. It run's faster than before

        Perfect

          B
          Community Expert
          Byron CortezCommunity Expert
          Community Expert
          November 8, 2021

          Intenta hacer una desinstalación profunda con la aplicación Creative Cloud Cleaner e intenta instalar la versión 2021 para que puedas trabajar hasta que se solucionen algunos issues que están apareciendo con las nuevas versiones entre sistemas operativos y la última versión de Ae. Además de cualquier versión que estés utilizando, mantén actualizado todo lo más que puedas las versiones que tengas del sistema operativo y las versiones de las aplicaciones de Adobe. No necesariamente Upgrade, solo has un Update.

          Byron.
          B
          Community Expert
          Byron CortezCommunity Expert
          Community Expert
          November 8, 2021

          Maybe it would be better if you upload a screenshot of the error that appears.

          Byron.
            Ambivalence Anais
            Ambivalence AnaisAuthor
            Participant
            November 8, 2021

            Yep, I've send in the message bellow the exact message on the popup.
            Do you need more screenshots ?

             

            Ambivalence Anais
            Ambivalence AnaisAuthor
            Participant
            November 8, 2021

            Another Crash on he previous version installed...

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