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Participant
February 15, 2022
Question

AE 2022 crashes when saving project

  • February 15, 2022
  • 3 replies
  • 2030 views

My After Effects v22.2 is always crashing after the second or third time I save a particular project, no matter really what the changes are.

 

At first it showed me a dialog box with either of these (not exactly verbatim, copied from my Google searches):
After Effects error: internal verification failure, bad numeric conversion: positive overflow

error getting size of handle (and an endless number in brackets)

 

Now it simply freezes around 64% saving progress for a bit, leaves behind these weird files

and soon crashes without any dialog.

 

So far I have tried: installing an older version of AE, resetting the preferences, wiping the most recently installed plugin, different saving locations, cleared & changed cache location, deleted the comp I was making changes in most recently, imported the project into an empty project. Interesting as well is that this problem does not occur with other project files, so it has to be something wrong with the project I guess.

 

Another info that might be of interest: The project is rather big, reaching 87MB in size.


I attached a few recent logs below, would be willing to hand out the project file to Adobe employees. Not sure if that would help, but I can also upload the .crash files somewhere, apparently can't attach them here.

 

Finally, here is some info on my machine:
Windows 10, always up to date

GPU: NVIDIA GeForce RTX 3080
CPU: AMD Ryzen 3900x

MoBo: MSI MAG B550 Tomahawk

 

Really looking forward to any thoughts that can bring me closer to a solution! Happy to provide anything of interest.

This topic has been closed for replies.

3 replies

nishu_kush
Legend
February 18, 2022

Hi Valentin Macke,

 

Sorry for the crash.

Which plug-ins and scripts did you use in the project? If a plug-in or script is not updated or not supported by the version of After Effects (22.2 in your case), it can cause issues. Please share the project file and crash logs so that we can investigate.

We're here to help.

 

Thanks,

Nishu

Participant
August 30, 2024

I disabled proxy inernet and connect direct internet & Issue got resolved

Participant
February 15, 2022

Also tried in AE 18.4.1 now and seems to work. Same plugins & scripts installed, weird!

Participant
February 15, 2022

Update: Tried in newest AE Beta build and the problem doesn't occur. However, AE Beta is horrendously slow for me and takes seconds to do anything. Like selecting a layer or changing the time indicator.