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silopostworks
Participant
April 13, 2022
Question

AE 22.3 broken on M1 MacBook Pro

  • April 13, 2022
  • 1 reply
  • 508 views

Just installed the update this morning and upon launch I get an "I/O Error".  After clicking Ok and seeing the dialogue window for all the plug-ins that aren't compatible, I can't select any of the menu dropdowns.  They highlight, but I can't select anything.  

 

Was so excited to finally get this update and now it's just totally unusable.

 

Anyone else running into this?

 

MacBook Pro 16-inch

Apple M1 Max

64GB RAM

MacOS Monterey 12.3.1

This topic has been closed for replies.

1 reply

Rameez_Khan
Legend
April 13, 2022

Hi @silopostworks

 

Welcome to the community. 

Sorry to hear that you're getting the "I/O Error" when launching After Effects. 

For the second issue where you're unable to highlight anything, can you click the After Effects icon in the dock and see if that allows you to select drop-down menus. 

 

Thanks,

Rameez

silopostworks
Participant
April 14, 2022

Yes, that actually worked.

 

What is the I/O error when it starts up?