AE 24.4.1 resets keyboard shortcuts on quit

Thank you for the screen recording, @Kes Akalaonu! So, if I'm understanding the recording correctly, it only requires that you close and reopen the Keyboard Shortcuts dialog for the Preset to be reset to "After Effects Default.txt"?

My suspicion is that there is something incompatible about the shortcuts. Would you able to share the custom shortcut .txt file so we can see about reproducing the bug on our side?

A potential fix may be to use "Migrate Previous Version Preferences" under Prefs > Startup and Repair to re-migrate your previous preferences to the new version. You also might try a "Save As" for the 2023 shortcuts, which might also fix up the file so that AE doesn't reset it.

Cheers,

- John, After Effects Engineering Team 

Hi @JohnColombo17100380 

So I named the custom keyboard shortcuts to "OMG 2023.txt". It'll maintain that preset in the preset dropdown but changes to "After Effects Default.txt" on launching it again without any custom mapping or overwriting the shortcuts.

I recorded a screen recording here: https://share.cleanshot.com/LJN8DDLh

Hi @Kes Akalaonu,

Thank you for reporting this issue. What is the name of your custom keyboard shortcut file? And does the "Preset" dropdown menu in the Keyboard Shortcuts reset to "After Effects Default.txt" on each launch, or does it maintain your custom mapping and overwrite the shortcuts within it?

Thanks very much for any additional details,

- John, After Effects Engineering Team 

Until you find a permanent solution you may want to sync settings before shut down to save your shortcuts to the cloud.