AE 25.4 keeps crashing even after wiping computer and reinstalling everything
Hi everyone,
I’ve been dealing with strange crashes in AE 25.4 for weeks now, even when doing the most basic things. I started by running the Adobe CC Cleaner to remove and reinstall everything, but that didn’t help. Last night I went further and completely wiped my computer, then did a clean install of the latest Creative Cloud and Adobe suite, but AE is still crashing nonstop.
Sometimes I get error notifications, but most of the time AE just shuts down without warning.
Here’s what I’ve tried so far:
- Cleared cache
- Disabled multi-frame rendering
- Set cache drive to SSD
- Rolled back Nvidia driver to a version from May 2025 (still crashes)
- Opened AE 2024 (also crashes)
- Reinstalled Windows 11 and Creative cloud
- removed third party plugins
At this point I’m wondering if I should roll back AE 2025 itself, the GPU drivers, or both, but not sure to which versions. Nothing has worked so far, and I’m completely out of ideas.
Here's all my computer info pulled from the NVIDIA app
NVIDIA App version: 11.0.5.245
Operating system: Microsoft Windows 11 Pro, Version 10.0.26100
DirectX runtime version: DirectX 12
Driver: Studio Driver - 581.29 - Wed Sep 10, 2025
CPU: Intel(R) Core(TM) i9-14900K
RAM: 64.0 GB
Storage (4): SSD - 476.9 GB,SSD - 465.8 GB,+2 more
Graphics card
GPU: NVIDIA GeForce RTX 4070
(I used to have a GeForce 3080 Ti ( but unplugged it thinking that was the issue)
Direct3D feature level: 12_1
CUDA cores: 5888
Graphics clock: 2520 MHz
Resizable BAR: Yes
Memory data rate: 21.00 Gbps
Memory interface: 192-bit
Memory bandwidth: 504.048 GB/s
Total available graphics memory: 44954 MB
System video memory: N/A
Shared system memory: 32672 MB
Dedicated video memory: 12282 MB GDDR6X
Video BIOS version: 95.04.3e.48.bf
Device ID: 10DE 2786 895A1043
Part number: G141 0345
IRQ: Not used
Bus: PCI Express x4 Gen4
Has anyone else run into this and found a fix? Any suggestions would be hugely appreciated.
Thanks!
I've attached two of the most common AE crash errors I get.
