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roano56128752
Participant
August 27, 2017
Question

AE CC 2017/AME Error - Could not read from the source. Please check if it has moved or been deleted.

  • August 27, 2017
  • 6 replies
  • 15969 views

Every time i try render my AE Composition inside of Media Encoder I get this error.

I Have tried restarting and updating my After effects and also tried what this youtube video said Adobe Media Encoder CC 2015.3 Failed - Could not read from the source - YouTube but none have worked.

I am using a Mac OS X El Captain (2.8ghz Intel I5, 8GB Ram)

    6 replies

    A
    aashish-ak
    Participant
    April 25, 2020

    Having the same error, I'm using a lot of green screen footage in my composition. Has this been resolved yet??

    Rameez_Khan
    Rameez_Khan
    Legend
    April 27, 2020

    Hi aashish-ak,

     

    Are you using After Effects 2017 or After Effects 2020?

     

    Let us know.

    Rameez

    S
    Sh6dow
    Participant
    April 28, 2020

    Hey Rameez I'm using after effects 2020 and I think Media encoder 2020 also. I also get this "could not read from source. Please check if it has been deleted or moved" message. So basically to get rid of this I would need to downgrade after effects and media encoder? If so can you tell me the steps to downgrade my applications thank you. Also if I do downgrade eng after effects would my projects still be saved? 

    M
    micaeld41363651
    Participant
    April 20, 2020

    I had a similar issue and the problem was an old plugin that was used on a comp that i was not sending it to the media encoder but somehow was affecting the composition that i wanted to render. So i would advice for anyone that is having this issue to try on a different machine for example, with no plugins to see if this happen. In my case it is solved.

    Rameez_Khan
    Rameez_Khan
    Legend
    April 21, 2020

    Yes, that's correct, micaeld41363651

    We're investigating an issue with After Effects 17.0.6 and AME 14.1: https://community.adobe.com/t5/after-effects/unable-to-render-export-after-effects-comps-through-media-encoder/td-p/11066688?page=1 

     

    -Rameez

    ARB design
    ARB design
    Participating Frequently
    October 27, 2017

    Hi Guys,

    Just thought it would be nice to share my solution after having the same problem,

    Okay, so I was also experiencing the "Could not read from the source. Please check if it has moved or been deleted."

    I went back to after effects CC and removed the drop shadow i applied on some pictures and some effects 3d transitions.

    then it exported just fine, when i put back those effects it fails the export again.

    Good luck

    S

      Mackovac
      Mackovac
      Participant
      April 21, 2020

      Hey.

       

      I had the same error trying to import green screen footage of smoke or whatever and then applied the hue & sat effect.

       

      After I removed the effect, the file was sent to ME and it worked flawlessly.

       

      Keep creating!

      Rameez_Khan
      Rameez_Khan
      Legend
      April 21, 2020

      Thanks for posting, Mackovac!

      Here is an article for more info: https://community.adobe.com/t5/after-effects/unable-to-render-export-after-effects-comps-through-media-encoder/td-p/11066688?page=1

       

      Best,

      Rameez

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      August 30, 2017

      Hi roan o,

      Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Orf
      Orf
      Known Participant
      July 18, 2023

      Still having this issue. Please help.

        ToolfarmJP
        Community Expert
        ToolfarmJPCommunity Expert
        Community Expert
        August 28, 2017

        Hello,

        > I get this error.

        Would you mention the error message in detail?

          Mylenium
          Mylenium
          Legend
          August 27, 2017

          Without knowing anything about your comps, the actual sources used, where they are stored and so on, nobody can tell you much. Pointing to someone else's video and saying "I've tried everything." isn't realyl telling us anything.

          Mylenium

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