AE crashes

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I open AE, drop a video file and a still picture into Project, drag the video to the Layer window, and it crashes. This keeps happening.

timf32887620Correct answer

Inspiring

@RobShultz I tried with a different video file and it was OK. Then I tried with the old video again which used to crash and now it is fine! So I don’t know what’s going on.

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RobShultz

Community Expert

Can you please give us more information? What is the type/resolution of your picture and video. What are your system specs?

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timf32887620Author

Inspiring

Video is 3840x2160 50p ProRes 422HQ,

Intel Core (TM) i9-14900K (3.2GHz),

graphics card NVIDIA GForce RTX 4090 (24GB),

96GB RAM (fast RAM)

storage 9.14TB

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R

RobShultz

Community Expert

Is this happening with any video/picture or is it certain file(s) and others run OK?

I’m wondering if you might be working with a corrupt file.

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