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Participant
Jan 29, 2026 9:55 PM UTC
Question

AE crashing (25292) (prefetch) (5) RequestPrefetchedFrame frame not in async list!

I’ve tried with Multi-Frame Rendering and without it and result same. I trying switch nvidia drivers to studio from game ready and it not help. crashes even when idle.

My specs are:

Processor: ryzen 7 7800x3d

RAM: 32 GB usable

OS: Windows 11 64-bit

GPU: NVIDIA GeForce RTX 5070

Dedicated Storage: 100 GB

AE 2025

5 replies

ToolfarmJP
Community Expert
Community Expert
Feb 6, 2026 2:16 AM UTC

Have you tried to launch After Effects by safe mode? Do you use the third-party plug-ins?

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nishu_kush
Legend
Jan 30, 2026 3:34 PM UTC

Sorry to hear about the issue, fleyzen

Can you try the steps in the following article and see if that helps: 

Let me know the outcome.

 

Thanks,

Nishu

 

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fleyzenAuthor
Participant
Feb 3, 2026 7:34 PM UTC

I updated the BIOS to the latest version, it didn’t help, it still crashes, here’s another error

 

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