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Shahzaib35596525m19k
Participant
February 21, 2024
Question

AE CRASHING AFTER IMPORTING ENVATO PROJECTS

Hi Guys

I have Envato subscription and downloaded some envato AE project but when i try to import after the AE 24.1 update, I am not being able to open the project it keep crashing before it was opening but now it doesn't. (Mac user)

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    2 replies

    nishu_kush
    nishu_kush
    Legend
    February 21, 2024

    Are you able to launch After Effects by clicking its icon? If so, create a new project and try to import the Envato project in it. If not, try running After Effects in Safe Mode: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after-effects-using-the-startup-repair-options/td-p/13866327 

    Let us know the outcome.

     

    Thanks,

    Nishu

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    Shahzaib35596525m19kAuthor
    Participant
    February 22, 2024

    Yes brother did both still it crashes.

     

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