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QLD Academy35115334f65c
Participant
February 15, 2024
Question

Ae Crashing immediately after opening

  • February 15, 2024
  • 1 reply
  • 119 views

I have just installed after effects on my new pc and every time that I try to open it it says this:

And then when you press 'ok', it says this.

I have no idea what it could be but I have a deadline so i need help ASAP

thanks!

    This topic has been closed for replies.

    1 reply

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 15, 2024

    Are you opening After Effects by double-clicking a project file? Try opening it by clicking its icon. What's the version of After Effects you're using? Is it 24.0 or 24.1? Try installing 24.0 and see if that helps.

    Let us know.

     

    Thanks,

    Nishu

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