Ae crashing when playing back animation on Mac sequoia 15.5 Ae version 25.3.2

Forum|Forum|8 months ago
July 16, 2025
15 replies
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When opening various new Ae files, I seem to be unable to play the animation back more than once (after starting and stopping) without the stage turning blank and the programme becoming unresponsive. Ae has no 3rd party plug-ins, only overlord used. I have tried new files, old files and even kept them simple (creating a simple vector circle) and this still happens. Even tried older versions and a colleagues mac which is much more powerful and others have tried and get the same issue too. I have cleared caches and reset preferences. I feel like the issue could be to do with the Ae project settings perhaps??

Any ideas or help very welcome!

SW_animation.zip

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J

jenkmeister17177426

Sorry I missed that attachment. I've pulled it down and using AE 25.3.2, on MacOS, 15.5 and am able to play it back multiple times.

Let's get a log file. Start up AE, go to Help -> Enable Logging. Restart AE, then reproduce the black screen, program becoming unresponsive. Restart AE and then go to Help -> Reveal Log Files. Find the file "After Effects Log (last).txt" and copy that back to this thread and we'll see if there is some error in the log file.

S

SophieIKBAuthor

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Steps to reproduce:
    1. ...

Result: ...
Expected: ...

System info
    Application: After Effects v25.3.2.2
    OS: macOS v15.5.0, RAM: 16.00 GB GB, CPUs (logical): 8