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Participant
September 17, 2017
Answered

AE - cursor flashing busy

  • September 17, 2017
  • 6 replies
  • 4793 views

Hello,

I have problem with my AE CC 2017 version 14.2.1.34, every 4-5 seconds cursor is flashing busy, even AE is minimized... I've seen it's common issue, but mainly with Illustrator, for AE I have found no solution. Please, can you guys help me?

    This topic has been closed for replies.
    Correct answer Jose Panadero

    I had this problem in one of our machines in our academy. The solution was to run a software to detect malware. And yes, detected malware and as soon as the IT guy removed the malware, flashing cursor disappear. Try to run any of the free utilities out there to check if you have this problem

    6 replies

    Participant
    December 21, 2021

    Anyone find the real reason this happens? 
    Having the exact same problem. Running virus scan showed no issues.  Flashing cursor starts after loading a project. Menus un usable.  pc is an i5 with 8gb memory. 

    Participant
    January 9, 2021

    i have the same problem every time i open ae 2020 the cursor keeps flashing the busy cursor and doesn't let me select anything

    Participant
    April 30, 2019

    i had same problem. its just so simple to solved it..

    following this step.

    press key win + r on the keyboard and then type msconfig and appears win application. klik startup on tab bar and uncheck on adobe creative cloud, aply and restart your computer.

    it work in my laptop

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity ExpertCorrect answer
    Community Expert
    October 5, 2017

    I had this problem in one of our machines in our academy. The solution was to run a software to detect malware. And yes, detected malware and as soon as the IT guy removed the malware, flashing cursor disappear. Try to run any of the free utilities out there to check if you have this problem

    ToolfarmJP
    Community Expert
    Community Expert
    September 18, 2017

    Hello,

    I do not think your situation is common. Would you find a trigger to make your AE flash? Is there a tendency?

    RakeshakAuthor
    Participant
    September 18, 2017

    No, I haven't found one - busy circle starts flashing since I start AE, when I closed it, flashing immediately stops.

    It's flashing even I have opened only starting page in AE with no job done...

    Szalam
    Community Expert
    Community Expert
    September 19, 2017

    I haven't had that happen on Mac or Windows machines. What version of what OS are you using?

    kglad
    Community Expert
    Community Expert
    September 17, 2017