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viktorc92663764
viktorc92663764
Inspiring
November 9, 2019
Question

AE error: string memory leak (83 :: 2)

  • November 9, 2019
  • 4 replies
  • 9014 views

I didn't find a proper answer coz I think this is the fresh issue related to the last realise:
Today I've upgraded from AE 2019 (v16.1.3) to  AE 2020 (v17.0), now I have both of them.
The issue: When I exit from the new one version (AE 2020) I always get the message:
AE error: string memory leak (83 :: 2)

What is interesting: When I open the same project in the previous version (AE 2019) this message doesn't appear.
Of course, I could work with the previous version of AE but it doesn't work with new Adobe Media Encoder 2020 😒 and old Encoder disappeared from CC desctop app.
Would be appreciated if you help to get rid of this.
....
System:
- ASUSTeK COMPUTER INC. PRIME Z390-A
- Microsoft Windows 10 Pro (64-bit)
- Intel® Core™ i9-9900K CPU @ 3.60GHz
- NVIDIA GeForce RTX 2060
- Intel® UHD Graphics 630Update available
- Realtek High Definition Audio
- NVIDIA High Definition Audio
- NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
- Intel® Ethernet Connection (7)
- Memory 32 GB
- Storage:
Samsung SSD 970 EVO Plus 500GB
WDC WD2003FZEX
WDC WD1002FAEX

    This topic has been closed for replies.

    4 replies

    joshuaalan
    joshuaalan
    Participant
    December 2, 2019

    Same memory leak issue here -

     

    Hardware Overview:

    Model Name: iMac
    Model Identifier: iMac19,1
    Processor Name: 8-Core Intel Core i9
    Processor Speed: 3.6 GHz
    Number of Processors: 1
    Total Number of Cores: 8
    L2 Cache (per Core): 256 KB
    L3 Cache: 16 MB
    Hyper-Threading Technology: Enabled
    Memory: 64 GB

     

    AE version 17.0.0 (Build 557)

    AME version 14.0 (Build 556)

    E
    ericofmemphis
    Participant
    July 2, 2020

    Same here. Does it really cause major issues other than the message? My project seems intact.

     

    N
    naldeau49
    Known Participant
    November 28, 2019

    i'm getting the same string memory error on quitting with CC AFX 2019 16.1.3 on a mac running mojave 10.14.6. i have no 3rd party plugins installed and 32 gigs of ram. 

    notbyhalf
    notbyhalf
    Inspiring
    November 13, 2019

    It could be a coincidence but I just updated my Trapcode Suite from 13.1 to 15.1 and this "error on quit" went away.
    I seemed to be getting this error every time I quit After Effects (macOS High Sierra 10.13.6).

    [EDIT] Nevermind. I am still getting this error.

    OussK
    Community Expert
    OussKCommunity Expert
    Community Expert
    November 9, 2019

    I'm not sure about the error, but you must be able to reinstall the older version of AME, 

    click on the other version and reinstall the older version 

     

     

      viktorc92663764
      viktorc92663764Author
      Inspiring
      November 10, 2019

      Thank you.
      I've done as you suggested -- installed old version of AME, will work with old AE version cuz the new AE still show the message "AE error: string memory leak (83 :: 2)".
      Interesting that is no answer from Adobe side. or they haven't to answer here?

      tiffanyl14655871
      tiffanyl14655871
      Inspiring
      February 12, 2020

      I'm getting the same error message on and off for the last 6 months.  Using a Mac and have the latest versions of everything.

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