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BOXX
BOXX
Known Participant
September 12, 2019
Answered

AE hang/freeze on boot

  • September 12, 2019
  • 3 replies
  • 4293 views

Hey, guys!

Since 2 days ago I can´t initialize After Effects.
I´ve reinstalled the app, downgrade to previous version but everytime the process stops at the moment pictured below:

 

it gets stuck with this "Smart mask interpolation" or "shape_avenger_AEGP".

 

What´s going on?

 

Thanks for your help!

This topic has been closed for replies.

3 replies

A
adriank67531938
Participant
June 13, 2022

I have the same problem, and i locate mine is when i tried to install minecraft using a minecraft ON regstry which turns off the ClipSVC services. what i do is, use the Minecraft OFF registry and start the ClipSVC back again and then it suddenly recovers!

A
altynnikoff
Participant
December 15, 2021

Hello versianni,

 

Did you solve that problem eventually? I've got the same one today. Have tried everything, no luck yet...

Plz respond

 

Thank you

 

 

С
сам31770030d1mp
Participant
August 19, 2023

Did you find a solution to the problem? If so, please give me a hint.

 

A
altynnikoff
Participant
August 22, 2023
Hello,
Yeah, I installed the CC2022 instead of the old CC2017. I had tried
everything I found on the Internet to clean the registry and to repair
Windows before that simple step 🙂
--

*Dmitriy Altynnikov*
Motion Graphics Designer
Mobile/Whatsapp: +7 777 646 17 41
Behance Portfolio <>
BOXX
BOXXAuthor
Known Participant
September 14, 2019

 

3 days now and I´m still stuck on this issue. And it just came out of the blue.

I´ve tried to remove previous installations, change the disk where was to install, bypass the settings (ctrl+alt+shift)... Pfffffffff!

Crashing on boot splash screen when it says "cleaning up - Shape_Avengers_AEGP".


HELP!! I need to use AE and just can´t even start the application!

A
Anonymous
February 14, 2020

i have the same problem. Pls help me 😞

pixaprime3422397
pixaprime3422397Correct answer
Participant
February 14, 2020

On Windows, check this out

https://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.html

 

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