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bigcurly
Participant
July 23, 2020
Question

AE OpenGL error?

  • July 23, 2020
  • 1 reply
  • 197 views

Hi, 

 

My AE gives me an OpenGL context error message for every project and new composition, I load up. If I am able to load a project, no preview, just a white screen, and crashes if the animation is played. The graphic card and hardware are operational with no errors. When projects do load up, no animations can be played, only a white screen in the background. See below. This issue started earlier this week, working fine for 3 months.

Graphic R9 Fury

Intel i5 6600k 

 

 

 

 

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1 reply

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
January 26, 2021

Basically, After Effects supports Nvidia graphic cards, not AMD. Would you try to change the setting of Video Rendering and Effects.

 

File menu > Project Settings > Video Rendering and Effects tab > Use: Mercury Software Only

 

https://helpx.adobe.com/after-effects/user-guide.html/after-effects/system-requirements.ug.html

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