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Inspiring
November 10, 2023
Answered

AE Preview keeps freezing after opening layer.

  • November 10, 2023
  • 12 replies
  • 857 views

I have been using after effects for a month or so but i recently have been running into an error. Every time I open a layer panel, the preview freezes and it doesnt unfreeze until i save my projects, exit AE and go back into the project. I used to use AE 2022 and this bug would still happen, so I uninstalled it and got AE 2021. The bug is still here so i figure this must be something with my computer. 

 

My info: 64-bit operating system, x64-based processor, CPU: AMD Ryzen 5 5500U with Radeon Graphics. I have put a video for visual detail to explain what Is going on.

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Correct answer lapulga

Good news, I updated my drivers and everything is working fine! thank you for helping me

12 replies

lapulgaAuthor
Inspiring
November 10, 2023

Still doesnt work. 

Jenkmeister
November 10, 2023

Thanks for the updated video. Can you update to AE 2023 or AE 2024 and see if this still happens?