Skip to main content
M
mike233
Inspiring
May 15, 2018
Answered

AE to Media encoder renders old deleted assets

  • May 15, 2018
  • 4 replies
  • 3363 views

I have an issue with media encoder, where if I change an asset in AE like audio and even delete it from the project, AME still renders with the old audio. Is it being stored in cache somewhere?  Is it in RAM do I have to restart my computer every time I want to render from AME? How do I fix this?

Side Note: I would be really great if Adobe could add the ability to render H.264 MP4's straight out of AE, instead of having to use encoder. I didnt have these problems until I had to use AME to render.

    This topic has been closed for replies.
    Correct answer mike233

    The AME creates a clone of the composition file and renders from that. Changes are not reflected in the AME unless you send the comp to the cue again. Make sure you delete all of old comps in cue and add your edited comps again.


    I've been deleting those after each render. I also clear the render queue after each render. Nothing. I think it's being stored in cache somewhere in hidden folder or something.

    4 replies

    G
    Gijsbert_Schippers
    Participant
    December 4, 2020

    Deleting the temp files in the render folder worked fine for me. Had deleted text reappearing after rendering.

    K
    KateSP
    Participant
    June 7, 2022

    I'm pretty new to After Effects and just had this same issue. This suggestion is the one that finally worked for me. Actually I found that the piece that was appearing in the render even though it had been deleted was appearing as an .mp4 file in the render folder along with all the .aep files.

    thomasg93655751
    thomasg93655751
    Participant
    May 22, 2019

    this is almost as dumb as the constant crash you get trying to open a previous doc in Illustrator if it's got missing fonts and no other docs open.

    Adobe you have all our money some decent testing then actual response to these major bugs would be swell.

    Deleting the Cache shouldn't be part of your work flow

      B
      bacizone
      Participating Frequently
      September 16, 2021

      And even years after you report... this is still an issue with AME!

      AME is totally unstable with 16 GB of RAM.

      Why Adobe does not fix it?

      M
      max_lazzz
      Participant
      June 12, 2018

      I'm having the same issue, this needs to be resolved if After Effects is going to continue using Encdoer as its rendering platform.  We render a enormous amount of files on a daily basis and require Encoder to be more reliable...

        Dave_LaRonde
        Dave_LaRonde
        Inspiring
        July 11, 2018

        Well, then, it's time for you to raise Holy Hell with Adobe.  Good luck that they'll respond with something useful.

          Vidya Sagar
          Adobe Employee
          Vidya Sagar
          Adobe Employee
          May 22, 2018

          Hi mike m2c,

          Sorry for the trouble. Have you tried clearing the media cache? Steps: FAQ: How to clean media cache files?

          Please try & let us know the status.

          Related to the H.264 export from After Effects, please fill a feature request. Here is the link: After Effects: Hot (393 ideas) – Adobe video & audio apps

          Thanks,

          Vidya

          M
          mike233Author
          Inspiring
          May 22, 2018

          Ive found that closing and repoening encoder works. Its annoying but it its the simplest way.

            Vidya Sagar
            Adobe Employee
            Vidya Sagar
            Adobe Employee
            May 29, 2018

            Hi mike m2c,

            Glad the issue is resolved with a small fix. Thanks for letting us know the status.

            Vidya

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices