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The _Qrymean
The _Qrymean
Participant
November 2, 2021
Question

AE UI not rendering correctly. See attached images

  • November 2, 2021
  • 1 reply
  • 101 views

See attachment for image of my after effects copy which makes itnear impossible to use the app.fixes? l I have already reinstalled the drivers and AE installation separately with no success. i have double checked and the ae app & drivers are fully updated .

 

Device name Spectre360
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Installed RAM 16.0 GB (15.7 GB usable)
GPU NVIIDIA GEFORCE MX250 Updated to latest drivers

 

 

 

 

 

 

Edition Windows 11 Pro
Version 21H2
Installed on ‎10/‎27/‎2021
OS build 22000.282
Experience Windows Feature Experience Pack 1000.22000.282.0

 

This topic has been closed for replies.

1 reply

nishu_kush
nishu_kush
Legend
November 2, 2021

Hi Mustafa5DE1,

 

Sorry for your issue.

Could you share the GPU driver number version that's installed on your computer? Also, please try the following:

  1. Go to After Effects Preferences > Display > uncheck "Hardware Accelerated Composition, Layer, and Footage Panels"
  2. Go to File > Project Settings > change the renderer to "Mercury Softwate Only".

Let us know how it goes.

 

Thanks,

Nishu

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