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Known Participant
March 27, 2021
Question

AE v18 Build 39 Crashes when Creating New Comp

  • March 27, 2021
  • 2 replies
  • 714 views

I just noticed this issue, not sure if it's due to a recent update.  But when I have Mercury Transmit enabled to preview my comps on my second 1920x1080 monitor, AE tends to crash -- either on the creation of the new comp, or when switching between comps.  Doesn't matter if the comps are the same frame rate/resolution or not.  I have to force quit the app (opt-cmd-esc) to close AE when this happens.

 

If I disable Mercury Transmit and eliminate the second monitor video preview, the problem doesn't occur.  This is a workable "fix," but I miss seeing my previews without markings on my larger second monitor.

 

Anyone else experiencing this?  I don't recall ever seeing this problem before I noticed it today.  When was the most recent update for AE?

 

My system: iMac 27" 2020 / 3.8 GHz 8-core i7 / 64 GB RAM / AMD Radeon Pro 5700 XT 16 GB

After Effects v18, Build 39

 

Attached is my crash report.

 

This topic has been closed for replies.

2 replies

JamSki88Author
Known Participant
June 24, 2021

Just an FYI, the latest version (v18.2.1) still has this problem on my iMac i7 (freezing when switching comps when using a second monitor as the preview).

 

So, if you have this problem, I recommend staying on AE 2020.

 

JamSki88Author
Known Participant
July 21, 2021

Another FYI, I still have this issue on AE 2021 v18.4.0 Build 41.  I'm sticking with AE 2020.

 

Participant
April 25, 2021

Hey JamSki88, I'm experiancing the exact same problem. Did you find a work around?

JamSki88Author
Known Participant
April 25, 2021

I downgraded to the previous version and the problem went away.