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Juraj234015839bma
Participant
July 18, 2022
Question

AE won't start on Mac Studio or it constantly crashes during work

  • July 18, 2022
  • 2 replies
  • 525 views

My specs: I have a new Mac Studio with M1 Max chip and macOS Monterey 12.3 and I have AE 22.5 - the latest available update (and yes I tried reinstalling more than once).

 

My issue: Very often AE just refuses to start up. The loading screen stops at "Initializing Required Components" and nothing more happens. Only solution is to restart the whole computer and try again. Even if AE loads, very often it randomly crashes or starts to give me various error messages in the middle of work. When I close it and try to load it up again, the same thing happens as mentioned above and I have to restart again.

 

Is this an OS issue? Or an Adobe bug?

This topic has been closed for replies.

2 replies

J
Jamie Northrup
Participating Frequently
March 18, 2023

I had a similar situation with a fresh AE install on a new Mac Studio. The problem ended up being a hidden dialog box that was open with an After Effects error code that I didn't see until I tried to Restart my Mac. My advice... look to see if there's a dialog box somewhere that needs you to hit 'ok'.

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
July 19, 2022

Hey Juraj234015839bma,

 

Sorry about the issue. Have you tried resetting your preferences? Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342#:~:text=Press%20Alt%20(Windows)%20or%20Option,while%20the%20application%20is%20starting.

Do you have any third-party plugins installed? Let us know. We're here to help.

 

Thanks,

Ishan

 

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