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loopescuela
loopescuela
Participant
October 19, 2017
Answered

AEGP plugin CINEWARE SceneLayer: CINRENDER - connection failure

  • October 19, 2017
  • 7 replies
  • 3355 views

Hi everyone

We are experiencing an error when trying to create a Maxon Cinema4d layer inside an After Effects composition. As seen in the attached image the error is "After Effects: AEGP plugin CINEWARE SceneLayer: CINRENDER - connection failure (5027::12).

Technical data: After Effects 2018.1, Windows 7, AMD 4100 Quad Core processor, 16 GB RAM, Nvidia GTX 650. Drivers of the Nvidia Card are updated to its latest version.

We know this problem has been discussed before, but we have tried all the possible solutions, including:

- Run After Effects as Administrator

- Update After Effects from 2017 (14.2.1) version to 2018.1 version (14.2.1 was showing the same error)

- Changing the TCP render port from 5030 to 5027 and viceversa

- Turning off the windows firewall

- Tried to change permissions on C:\Users\LOOP\AppData\Roaming\Adobe to read/write (windows still protects the folder from writing, nonetheless)

With no change on the error report.

We have tried in other computers, all equiped with Intel I7 or I5 processors, with these results:

- Intel HD Graphics 4000: Error

- Nvidia GT 250: Error

- Radeon RX 550: No problem

- ASUS EAH56450 Graphic Card: No problem

    This topic has been closed for replies.
    Correct answer loopescuela

    I have found the solution to this error, specifically in Windows 7 (yes, pretty old nowadays)

    You have to install the following windows update:

    https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot

    It's a problem between Cinema4D and kernel32.dll library which this patch solves

    7 replies

    G
    garym85960886
    Participating Frequently
    December 13, 2020

    This is for Win7.  How about Win10?  Anyone?

    А
    артемийс65739684
    Participant
    March 27, 2020

    Вобщем решил проблемму , единственное что помогло это другая версия After Effects установленная в тот каталог куда именно ей хочется , ничего не менял. Помог Diakov. Widows 10 

    infocorsi@xmt.it
    infocorsi@xmt.it
    Participant
    October 22, 2017

    Hi loopescuela, I had the very same problem, you solved it!

    Thank you!!!

      ToolfarmJP
      Community Expert
      ToolfarmJPCommunity Expert
      Community Expert
      October 20, 2017

      Hello,

      It is good to know you found the solution.

      loopescuela
      loopescuelaAuthorCorrect answer
      Participant
      October 19, 2017

      I have found the solution to this error, specifically in Windows 7 (yes, pretty old nowadays)

      You have to install the following windows update:

      https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot

      It's a problem between Cinema4D and kernel32.dll library which this patch solves

        loopescuela
        loopescuelaAuthor
        Participant
        October 19, 2017

        Thanks Hideki for your help. Yes, both options of windows firewall (private and public) were already turned off.

        We do have an active antivirus service, but this is true also for the computers that are launching Cinema4D lite without problem.

        Any other ideas?

        ToolfarmJP
        Community Expert
        ToolfarmJPCommunity Expert
        Community Expert
        October 19, 2017

        Hello,

        Did you turn both private and public option of the Windows Firewall and try rendering the image? Do you use any applications of anti-virus?

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