.AEP will only open on the computer it was created with

Hey guys, I have a project file I made with AE 2023. I sent it to my creative director and when he opens it, it hangs at 95% and won’t open. I also tried to open it on my secondary computer and I have the exact same issue as him. It hangs at the "Open Project" screen at 95% and freezes and won;t proceed to open fron there. It opens and runs on my main computer that I created it with perfectly. There are no plugins used, just the script TextEvo 2, which he also has installed.

Things I’ve tried to fix it -

• purge all memory and disk cache

• reduce project

• consolidate all files

• importing the .aep into a new project and saving it out

• exporting as both an AE 22 and AE 18 file

• sending him just the .aep without the connected media folder for him to relink

I’ve never run in to this issue before and we both tried to troubleshoot it for an hour the other day on the phone, but we couldn’t figure out how to resolve it.

Do any of you have any troubleshooting tips?

Thanks so much!