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Participant
March 21, 2025
Question

aerender.exe stuck at launching

  • March 21, 2025
  • 3 replies
  • 429 views

Hi There, I try to use aerender.exe on a HP Z2 Mini G5 Workstation Intel Xeon W-1250 6 cores x64 32Gb RAM Nvidia Quadro P620 driver 572.83, Windows 10 Enterpise 10.0.19045 Build 19045 with no success. After Effects, Media Encoder installed, both work fine. I try to render a comp with aerender.exe with terminal command and bat file (I tried both) and it stuck at "PROGRESS: Launching After Effects..." stage. Even if I write dummy text as paramater does the same "aerender blabla blabla" doesn't give error message. This machine just has been built and has fresh install. Same command, same project file works fine on another machine HP Z2 G4 4 cores P600 32Gb RAM, or everywhere else where I tried. Any help would much appricated.

    3 replies

    Participating Frequently
    March 22, 2025

    Please check if multiple instances of aerender.exe or After Effects are running in the background. Sometimes, previous processes don’t close properly, causing conflicts. Open Task Manager and end any aerender.exe or After Effects processes that are still active. Another thing to try is running aerender with the -reuse flag, which prevents it from launching a new instance of After Effects if one is already open.

     

    Another possibility is that After Effects is waiting for a response from a modal dialog, which can block aerender.exe from proceeding. Open After Effects manually to see if any error messages or pop-ups appear that need attention. Additionally, you can also disable GPU acceleration in After Effects.



    Participant
    March 22, 2025

    Hi, thanks. No running aerender processes in task manager other than this.

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    March 21, 2025

    Hello @GERGELY221500940vli,

    Welcome to the forum. I am Kevin from Adobe Support, a moderator here. While we await an expert response from the team or the community, I hope you have tried troubleshooting steps like deleting cache and resetting preferences. Even restarting the machine can help. If you are clear of these steps, and you still cannot render, then that is a problem. It appears to be system specific since it works on other machines. It may be your enterprise environment in the way of your workflow. I am not sure everything will work as expected if there is a hardware issue or software conflict. I also suspect that the Xeon chips may be at fault since they are not called out in system requirements. I'll try to find out about that.

     

    I hope the community can assist you shortly. Let us know how it goes.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    March 21, 2025

    Hi Kev, thank you for your thoughts. As I said this machine has just been installed. Windows and Adobe are brand new on it. Of course I restarted the machine, also tried uninstall, reinstall AE. So I have no clue as this machine a bit even better than the G4 one. It has 6 cores against 4. The gfx card has 2gb ram against 4 in the P600 but that also shouldn't be the issue as that reaches the minimum requirement.

    kglad
    Community Expert
    Community Expert
    March 21, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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